This policy was last updated on 20th December 2025
Overview
At Purple Dreams, we are committed to providing high-quality digital courses, educational content, community learning experiences, and guidance through Dr. Surbhi Wadhwani’s Oral Care Academy. Our aim is to ensure that you receive value from the learning resources you purchase.
Please read this policy carefully to understand your rights and obligations regarding refunds.
Digital Products and Services Covered
This policy applies to:
- Online educational courses
- Digital learning content
- Community access (if applicable)
- Mentorship / guidance sessions (if applicable)
When you purchase any of our digital offerings, you receive access to exclusive educational material designed to improve your oral health awareness and understanding.
Refund Eligibility
If you feel that the course or digital resource did not provide the value you expected, you may request a refund within 30 days of your purchase.
Refunds may be considered only when:
- The content or experience is found unsatisfactory
- A valid reason is provided for dissatisfaction
- The request is made within 30 days of the purchase date
However, please note:
If a significant portion of the course has been consumed or the resources have been extensively accessed or used, the refund request may be declined. Decisions will be based on the extent of content accessed and engagement level.
How to Request a Refund
To request a refund, please contact our support team within 30 days of purchase. Include the following details:
- Order number
- Registered email address
- Reason for refund request
- Any relevant supporting details
Our team will review the request and respond within 3–5 business days.
Non-Refundable Conditions
Refunds will not be provided in the following situations:
- Significant consumption of recorded course content
- Extensive usage of community or mentorship resources
- Refund request submitted after the 30-day period
Technical Issues
If you face any technical difficulty accessing your purchased content, please contact our support team. We will work to resolve the issue as quickly as possible.
Policy Changes
Purple Dreams reserves the right to modify this Refund and Returns Policy at any time. Any updates will be posted on this page, and the latest update date will always be mentioned at the top of the policy.
We recommend reviewing this policy periodically to stay informed.
Contact Us
If you have any questions or concerns about this Refund and Returns Policy, please contact us at:
yuvraj(at)yuvrajwadhwani.com
Thank you for choosing Purple Dreams, managing Dr. Surbhi Wadhwani’s Oral Care Academy, for your oral health learning journey.