Last Updated: 20th December 2025
Introduction
This Shipping & Delivery Policy applies to purchases made through
https://drsurbhiwadhwani.com, managed and operated by Purple Dreams.
Since all offerings provided through this platform are digital educational products, online courses, and learning resources, we do not ship or deliver any physical goods.
No Physical Shipping
We do not ship:
- Physical products
- Printed materials
- Tangible goods
- Offline course kits
Therefore, traditional shipping methods, shipping fees, courier services, or physical delivery timelines do not apply.
Digital Product Access & Delivery
Upon successful payment, users receive access to:
- Online courses
- Digital learning content
- Community resources (if applicable)
- Educational material
Access is generally provided through:
- User login credentials
- Email instructions
- Platform access links
Delivery of digital access is considered complete when:
- Login credentials are generated or
- Course access is granted or
- Access instructions are sent to registered email
Delivery Timeframe
Digital access is normally provided:
- Instantly or
- Within a reasonable processing window, if manual activation is required
If there is any delay due to technical issues or payment gateway processing, our support team will assist in resolving the issue promptly.
Shipping Charges
Since no physical products are shipped, there are:
- No shipping charges
- No courier fees
- No logistics charges
Incorrect Email or Login Details
If access is not received due to:
- Incorrect email entered during purchase
- Missing or incorrect account details
Please contact support with correct details. We may require verification before updating access information.
Technical Issues
If you face any difficulty accessing purchased content:
- Please contact our support team
- Share order details and registered email
- We will assist you promptly
International Shipping
Not applicable.
Our offerings are digital and currently focused on users in India.
Legal Compliance Note
This Shipping Policy exists solely to clarify fulfillment terms as required by payment gateways and compliance standards. Since our services are digital in nature, traditional shipping regulations do not apply.
Contact Us
For any questions related to delivery or course access, please reach out:
Website: https://drsurbhiwadhwani.com
Managed & Operated By (Legal Entity):
Purple Dreams
17, Omaxe City 1, Mayakhedi,
Opposite Hotel Sheraton Grand,
Indore, Madhya Pradesh – 452016
Email: yuvraj(at)yuvrajwadhwani.com
Thank you for choosing Purple Dreams, managing Dr. Surbhi Wadhwani’s Oral Care Academy.